Privacy Policy

Effective and last updated: October 19, 2026

This policy explains what information Las Vegas Family Therapy, LLC, doing business as Las Vegas Counseling Center, and Karen Anderson, MS, LMFT ("we," "us") collect through karenandersonwellness.com and its pages (the "site"), how we use it, who we share it with, and the choices you have. It applies to the site, our email lists and our coaching, retreat and education offerings. It is written to meet federal law, the Nevada online privacy notice law (NRS 603A.300 to 603A.360) and, for health-related information, Washington's My Health My Data Act (RCW 19.373) and Nevada's consumer health data law (NRS 603A.400 to 603A.550).

Health-related information has its own policy. If you contact us about therapy or coaching, book a consultation or tell us anything about your health, our Consumer Health Data Privacy Policy also applies and explains your additional rights. Therapy records are protected health information under HIPAA and are governed by the Notice of Privacy Practices you receive when you become a client, not by this policy.

Information we collect

Information you give us

Contact and inquiry forms: your name, email address, phone number if you share it, and anything you write in your message.
Email and newsletter sign-ups: your name and email address.
Retreat and program interest: your name, email and the program you are asking about.
Purchases and bookings: handled on our providers' pages (see below). We do not receive or store your full card number.

Information collected automatically

When you visit, our website platform and its tools may collect standard technical information such as your IP address, browser type, device type, pages viewed, referring page and the date and time of your visit, using cookies and similar technologies. This helps the site work, stay secure and show us which pages are useful.

The "Find where to begin" guide

Your answers to the guide on our home page stay in your browser. They are not saved, sent to us or shared with anyone.

How we use information

To reply to you and provide what you asked for, such as a consultation, a retreat guide or our newsletter.
To send the emails you signed up for. Every marketing email includes an unsubscribe link, and we honor requests promptly, as the federal CAN-SPAM Act requires.
To run, secure and improve the site.
To meet legal, licensing and record-keeping obligations.

We do not use your information for targeted advertising based on health, and we do not use location tracking or geofencing.

Who we share information with

We share information only with service providers that help us run the business, and only as needed for them to do that work:

ClickFunnels: hosts this site, its forms and our email list.
Substack: hosts our publication, A Place to Be Human, and its subscriptions. Substack has its own privacy policy.
Jane: our secure, HIPAA-compliant scheduling and clinical records system for therapy consultations and sessions.
Google Workspace: our business email and documents.
Santosha Retreats: handles retreat registration and payment under its own terms and privacy policy.
Cleverly Human (cleverlyhuman.com): our shop runs on Shopify, with orders made and shipped by Printful. Purchases there are covered by the shop's own privacy policy.

We may also disclose information if the law requires it, to protect someone's safety, or as part of a business transfer, in which case this policy continues to apply to information already collected.

We do not sell your personal information, and we do not share it with anyone for their own marketing.

Third parties that collect information over time

Our website platform and embedded tools (for example, scheduling and subscription widgets) may set their own cookies and may collect information about your online activity over time and across different websites. You can block or delete cookies in your browser settings; some parts of the site may not work as well without them. The site does not currently respond to browser "Do Not Track" signals, because no common standard for them exists.

How long we keep information

We keep inquiry messages and form entries only as long as we need them to respond and follow up, and then delete them as part of a regular quarterly review. Newsletter information is kept until you unsubscribe. Records we are legally required to keep are kept for the required period.

How we protect information

We use reputable providers, secure connections, strong passwords and two-step sign-in where available. No system is perfectly secure. If a breach affects your information, we will notify you as the law requires.

Your choices and rights

Review or correct: email us to see or correct the personal information we hold about you.
Delete: ask us to delete your information, unless we must keep it by law.
Unsubscribe: use the link in any email, or write to us.
Nevada residents: we do not sell covered information as defined in NRS 603A.333. You may still send a request directing us not to sell it to the email below, and we will respond within 60 days.
Washington and Nevada residents: you have additional rights over consumer health data, explained in our Consumer Health Data Privacy Policy.

We will not treat you differently for using any of these rights.

Children

This site and our services are for adults. We do not knowingly collect personal information from children under 13, in keeping with the federal Children's Online Privacy Protection Act (COPPA). If you believe a child has given us information, contact us and we will delete it.

Changes to this policy

When we change this policy, we will post the new version on this page and update the date at the top. If a change is significant, we will also tell people on our email list.

Contact us

Email reachout@karenandersonwellness.com with any question or request about your privacy. Please do not send clinical or emergency information by email. If you are in crisis, call or text 988 (Suicide and Crisis Lifeline) or call 911.